bajiapp FAQ – Pakistan Players' Most Asked Questions

No. bajiapp's policy allows exactly one account per person. If you create a second account — even after closing a first one — both accounts are subject to closure and any winnings may be forfeited. If you've lost access to your original account, contact live chat for recovery rather than creating a new one.

Verification is required before your first withdrawal. You'll need to submit a clear photo of the front and back of your CNIC, plus a selfie holding your CNIC next to your face. Upload these through Account Settings or send via live chat. Verification is typically completed within one business day. The name on your CNIC must match the name on your registered payment method.

On the login page, click "Forgot password?" and enter your registered Pakistani mobile number. An OTP will arrive by SMS. Enter it to proceed to the password reset screen. If you no longer have the registered SIM, contact live chat with your CNIC details for a manual identity-verified recovery.

Accounts are temporarily locked after several consecutive failed login attempts. Wait 15 minutes, then try again with the correct credentials. If still locked, contact live chat. The team will verify your identity and restore access within minutes. Do not try to create a new account — this violates bajiapp's single-account policy and creates additional complications.

Contact bajiapp live chat while you still have access to your old number if possible. You'll need to verify your identity with your CNIC. The support team will update your mobile number securely. Do not wait until after changing your SIM — update your bajiapp account first, otherwise you may lose access to withdrawal OTPs.

The minimum deposit via Easypaisa and JazzCash is Rs 200. For NayaPay and SadaPay it's also Rs 200. For bank transfers (IBFT) and Visa/Mastercard the minimum is Rs 500. All deposits are in PKR with no conversion charges applied by bajiapp.

Withdrawals to Easypaisa and JazzCash typically process within 15 minutes once your account is verified. Bank transfers (IBFT) take 1–2 business days depending on your bank. If your withdrawal is pending longer than expected, check whether your CNIC verification is complete and whether there is any active bonus wagering requirement still outstanding on your account.

The most common reasons for a delayed withdrawal on bajiapp are: (1) CNIC verification not yet completed; (2) an active bonus wagering requirement that hasn't been met; (3) a payment method name mismatch with your CNIC; or (4) a routine compliance review on larger withdrawals. Contact live chat with your transaction ID and the team can tell you the specific reason within minutes.

bajiapp does not charge any fees for deposits or withdrawals on its side. Your Easypaisa or JazzCash account does not incur charges either for transfers to bajiapp. If you use IBFT via your bank, your bank may charge a nominal inter-bank transfer fee — this is set by your bank, not bajiapp, and typically ranges from Rs 0 to Rs 25 depending on your bank's policy.

The minimum withdrawal on bajiapp is Rs 500. There is no maximum withdrawal limit per transaction for verified accounts, though large withdrawals above Rs 500,000 may be subject to a routine compliance review before processing. The review does not mean there's a problem — it's standard procedure for large PKR payouts.

In most cases, bajiapp requires withdrawals to go back to the same method used for the most recent deposit, as a fraud-prevention measure. If your deposit method is no longer available — for example, if your SIM has changed — contact live chat and the compliance team can review your situation and approve an alternative payout method after identity verification.

The welcome bonus is credited automatically when your first PKR deposit is confirmed — no code needed. The bonus amount and the percentage match depend on the current offer, which is published on the Promotions page. The bonus is added to your bonus balance (shown separately from your real-money balance) and must meet a wagering requirement before it becomes withdrawable.

A wagering requirement (also called a rollover) means you need to bet a total of X times the bonus amount before the bonus becomes real, withdrawable money. For example, if you receive a Rs 1,000 bonus with a 20x wagering requirement, you need to place a total of Rs 20,000 in qualifying bets. Your progress is shown in real time in your account settings. Bets placed with real-money balance count towards the wagering requirement — not just bonus-money bets.

Yes. bajiapp runs seasonal promotions specifically for Pakistani players — PSL cricket betting bonuses during the Pakistan Super League, Eid promotions, and Ramadan offers. These are announced on the Promotions page and notified to players who have opted into SMS/email updates. They typically include enhanced odds, deposit matches, or cashback offers relevant to Pakistani cricket and cultural events.

No. Bonus funds must complete their wagering requirement before they can be withdrawn. However, you can always withdraw your real-money balance (deposits and any winnings from real-money bets) at any time, even while a bonus is active. If you choose to withdraw while a bonus is still pending wagering, the unreleased bonus balance is forfeited — only your real-money balance is paid out.

Yes. bajiapp offers reload bonuses for players who make subsequent deposits, cashback on net losses during specific periods, and VIP programme benefits for regular players. These are not always publicly visible — some are personalised based on your play history. Check the Promotions page after logging in to see offers that are active on your account specifically.

bajiapp's full catalogue includes: live casino tables (baccarat, roulette, blackjack, Dragon Tiger), the Aviator crash game, cricket and sports betting, a wide slots library, poker rooms, and card games including Teen Patti variants. All games run in PKR, no currency conversion. New titles are added regularly — check the platform after logging in for the current full catalogue.

bajiapp's live casino tables are operated by licensed live casino providers whose studios and random number generation systems are independently audited and certified. The live video streams show real dealers handling real cards and wheels — bajiapp has no ability to alter outcomes in live games. RTP (Return to Player) percentages for individual games are published in the game information panels.

Yes — bajiapp is fully optimised for mobile play. The platform runs in your phone's browser (Chrome, Safari, or any modern browser) without requiring a separate app download. All games, including live casino streams and Aviator, run smoothly on Android phones, iPhones, and mid-range Pakistani handsets on both mobile data and Wi-Fi connections.

Aviator is a crash game where a multiplier starts at 1x and rises from the moment the round begins. You place a bet before the round starts, and then cash out manually at any multiplier before the plane "crashes" — at which point the round ends. If you cash out before the crash, your stake is multiplied by the cash-out multiplier. If the plane crashes before you cash out, the bet is lost. Each round is independent and the crash point is determined by a provably fair algorithm.

Yes. Aviator uses a provably fair system where each round's crash point is determined by a cryptographic hash that combines a server seed and client seeds from players currently in the round. The result is mathematically verifiable after each round — you can check that bajiapp did not manipulate the outcome. Instructions for verifying results are available within the Aviator game's fairness section.

Auto cash-out lets you set a target multiplier at which bajiapp will automatically cash out your bet — useful if you don't want to watch the screen constantly or if you tend to hold too long. Set it in the bet panel before placing your bet. If the round reaches your target multiplier, your bet is cashed out at that point. If the plane crashes before reaching your target, the bet is lost as normal.

Yes — if the round ends before you cash out, the bet is lost. This is how the game works by design. The crash point is random and can occur at 1.00x, meaning the round can end immediately. Using the auto cash-out feature at a modest multiplier (e.g., 1.5x) is a common approach for players who prefer consistent smaller wins over holding for high multipliers. There's no way to recover a bet that was not cashed out before the crash.

bajiapp offers a full range of PSL markets including match winner, top batsman, total runs, over/under run lines, fall of first wicket, player performance specials, and live in-play options for every ball of a match. Live odds update in real time as the match progresses. Pre-match markets typically open 24–48 hours before the scheduled start, depending on the fixture.

If a match is abandoned before a result is possible under the relevant playing regulations (for example, DLS method cannot produce a result), all pre-match and in-play bets on that match are voided and the stake is returned to your PKR wallet. If a result is reached via DLS, bets are settled on that result. The specific rules for each market type are published in bajiapp's betting terms, accessible from the betting section.

bajiapp displays odds in decimal format by default. To calculate your potential payout, multiply your stake by the decimal odds. For example, Rs 1,000 at odds of 2.50 returns Rs 2,500 (your Rs 1,000 stake plus Rs 1,500 profit). The potential payout is shown in the bet slip before you confirm any bet, so there's no need to calculate manually. You can also switch odds display format in your account settings.

Winnings from cricket bets are credited to your PKR wallet as soon as the relevant market is officially settled by bajiapp's trading team. For match-winner bets, this is typically within 30 minutes of the final result being confirmed. Some prop markets and player specials may take a few hours if statistics require official confirmation. You'll receive a notification when the bet settles and funds are in your wallet.

bajiapp uses SSL/TLS encryption for all data transmitted between your device and the platform. Your account details, payment information, and CNIC data are stored under encryption with access restricted to authorised compliance staff only. bajiapp does not sell personal data to third parties. Full details are in the Privacy Policy.

bajiapp offers deposit limits (daily, weekly, monthly), loss limits, session time reminders, reality checks, cooling-off periods (24 hours to 30 days), and self-exclusion. All tools are available from Account Settings and take effect immediately when applied. Reductions take effect instantly; increases have a 24-hour cooling-off period. Full details on the Responsible Gaming page.

Contact bajiapp live chat and request self-exclusion. Your real-money PKR balance will be returned to your registered payment method. Self-exclusion closes your account for a minimum of six months and cannot be reversed during that period — not even by contacting support. Bonus balances are forfeited. Self-exclusion is irreversible for the minimum period, so only activate it if you are serious about taking a break.

Contact bajiapp live chat immediately. Say you suspect unauthorised access and want your account locked. The team can freeze your account within minutes to prevent further activity. Then work with the support team to verify your identity, review the activity, and secure your account with a new password and updated OTP preferences. Also change any other accounts that shared the same password.